I'm a Technical Implementation/Account Manager with 10+ years partnering with enterprise clients to implement and onboard them onto complex B2B SaaS platforms. In my recent role, I've led multilingual AI deployments for Fortune 500 customers like Mattel and conducted 200+ executive-level meetings over the past three years — sharpening the communication, collaboration, and cross-functional skills that strong product work depends on.

Alongside client delivery, I'm growing into product management and product design. I'm UX/UI certified through General Assembly and work in Figma, specializing in user research, design systems, and high-fidelity prototyping. My goal is to bring these two sides together: pairing a deep understanding of how enterprise customers actually use software with the design thinking that shapes what they get to use next.